Do You Have Online Help? [top]
Yes, we do. Simply click the "Help" button located at the top of every page for concise directions on how to use Stanford Alumni Webmail. We provide step-by-step instructions on using all the features and functionality of your Stanford Alumni Webmail email service.

Is There Any Special Software I Need to Use Stanford Alumni Webmail Commercial Messaging Services? [top]
No. Stanford Alumni Webmail resides on the World Wide Web. So the only software you need—ever—is a Web browser, like Netscape Navigator (v.3.0 or higher) or Microsoft Internet Explorer (v. 3.02 or higher with the upload patch). Note: You may also download your email to a mail client such as Outlook 98, which would require that you have that mail client.

How Secure is My Email with Stanford Alumni Webmail? [top]
Mail stored on your Stanford Alumni Webmail account is accessible only by you, and protected by your secret password. If you login to your Stanford Alumni Webmail account from a public terminal, we expire your page views so nobody can look at your past email sessions.

How Do I Login to My Stanford Alumni Webmail Commercial Messaging Account? [top]
To login to your account, simply enter your mail site URL in the Location field of your browser, type in your user name and password in the appropriate fields, and then click the "Login" button. Note: You may also download your email to a mail client such as Outlook 98, which would require that you access your email via your mail client.

I Forgot My Password. What Do I Do? [top]
If you lose your password, all you have to do is contact your company Postmaster who can provide you with assistance in getting your password.